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Using Email Templates
Using Email Templates
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Written by Support Hotline
Updated over a year ago

You can create an email template to quickly send standardized content. An email template is a pre-defined email layout with content. Rather than create a new email from scratch each time, you can use a template as a base.

How to create email templates

  1. When composing a new email or replying to an email, click on the email template button at the bottom.

2. Then click on the + button at the top right corner.

3. Give your template a name (the receiver won't see this) and a subject (your receiver will see this. You can also attach links, images, and files to the template.

4. Notice the orange {name} inside the email body. You can click on "Insert a variable" at the bottom right corner to highlight content that needs to be inputted manually for each email. You will have to manually replace the orange highlighted words when sending your email

5. Click on "Save Template".

How to use email templates

  1. When composing a new email or replying to an email, click on the email template button at the bottom.

2. Click on the email template you want to use

3. Your email draft will be automatically populated with the template content.

4. Delete the orange text and type in the correct information.

5. Click on "Send" to send your email.

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